Plumbers

Russel Jones - Jun 7, 2011 1:44 PM

Bad plumber experience - Our hot water tank began to leak last year, and we called in a plumber that we had used before for minor work, McLean Plumbing and Heating, Inc. (11407 Valley Stream Court, Great Falls VA). The plumber sent said that we needed a new tank immediately, and quoted a price. We unwisely signed on for installation of a new tank yet that day, without doing adequate homework. It turned out that the price was over double what we could have gotten elsewhere, the tank provided was an off-brand with a limited warranty, and the installation left us without features that we had in the original tank. In addition, when we finally checked the BBB we found a grade of 'F'. We recommend that you stay away from this plumber!

Good plumber experience - We have had good experiences with a local plumber who has installed a new kitchen disposal (purchased at Home Depot) and repaired a kitchen faucet: Carroll V. Shreve & Sons, Inc. (212 N. West Street, Falls Church VA,703-385-9441). When a repeat service was needed, they corrected problems effectively at no additional cost.